9号秘事 第二季 第四集
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翻译
草草
红枫
草草
红枫
小饭
小逗比
小饭
小逗比
冰冷的安慰
时间轴
加森
时间轴
校对
接下来请关注
后期
极品基老伴
总监
@小逗比_美剧派
你好 这里是安慰热线 Hello, Comfort Support Line.
-乔治 我们能查来电号码吗 -不能 - George, remind me, are we allowed to do 1471? - No.
那9号机得安排个人啊 Well, we need to get someone on nine.
我知道 谢谢 Yeah, I'm aware of that, thank you.
抱歉 我迟到了 Sorry I'm late.
没事 Oh, that's all right.
-没事 过来吧 -谢谢 - Not to worry, come through. - Thanks.
我想安排你坐莉兹对面 Now, I thought I'd pop you in opposite Liz.
-你见过吗 -应该没有 - Have you met? - Er, I don't think so.
-你好 我是安迪 -你好 - Hi, I'm Andy. - Hello.
-他给了你黄金地段呢 -是吗 - Oh, he's given you prime location there. - Really?
是 这本来是维多利亚的隔间 Yes, this was Victoria's booth,
她原来是我们这里做的最久的志愿者 she was one of our longest-standing volunteers,
但她带薪休假去了 but she's had to take a bit of gardening leave.
她两天内遇上3起人父自杀事件 受不了了 She had three dead dads in two days, it tipped her over the edge.
刚刚打来的可能就是她呢 That was probably her phoning just then.
好吧 如果是的话 Yes, and if it was,
我们也会对她的信息保密的 是吧 莉兹 we'd have respected her confidentiality, wouldn't we, Liz?
当然 乔治 Of course we would, George.
-那么你安顿下来吧 -好 谢谢 - Let's get you sat, in shall we? - Right, thanks.
可以看到 这里很小巧 As you can see, it's compact and bijou
有朝南的阳台和室内洗手间 with a south-facing terrace and en-suite facilities.
别担心 安迪 我当时也没觉得好笑 Don't worry, Andy, I didn't laugh either.
不用说 你已经完成了入职介绍 Now, obviously, you've done your induction
但电话打进来后 but when the calls come in,
我们一般在三响内接听 we like to pick up within three rings
每次最先说 and begin every dialogue with,
-"你好 这里是安慰热线" -好的 "Hello, Comfort Support Line." - OK.
大家说首字母简称CSL也行 I don't mind if people use the abbreviation CSL,
说全称听上去像胸罩品牌似的 cos Comfort Support Line does sound a bit like bras.
你的胸前就穿了一件啊 You've got one for your moobs,
-是吧 乔治 -别理她 - haven't you, George? - Ignore her.
不管来电者想聊什么 Now, whatever the caller wants to talk about,
我们都要积极倾听 we offer active listening,
不过我得说 er, though I would say
每5通电话里 会有一通根本没人说话 one in every five calls will just be silent.
好的 因为他们在积蓄勇气 That's right, cos they're plucking up the courage.
是的 是的 Yes, yes.
你确保他们没在干不雅的事就行 You just have to make sure they're not plucking something else.
你是说 Ah, you mean...
手淫 Masturbating.
最近是有点泛滥 It has become a bit of an epidemic.
我怎么能分辨出来啊 How will I be able to tell?
莉兹 Liz!
你耳朵很快就能训练出来了 Your ear soon becomes attuned.
有时候可能一小时都没人来电 Now, you may find you have a dead hour or so when nobody rings.
所以你带小说 报纸来看都是可以的 I don't mind you bringing in, erm, a novel, newspaper,
可以做找词游戏 wordsearch is fine,
但我不希望看到 but I do frown on people
有人用手机看 《行尸走肉》 watching box sets of The Walking Dead on their mobile phones.
那是季终集 少烦我了 It was the season finale, leave me alone.
重点是 得专注点 The point is, you have to be focused,
-随时能放下手头的事 -好 - ready to go at the drop of a hat. - OK.
来了 There you go.
你想这就开始吗 Do you want to plunge straight in?
-真的吗 -是啊 - Really? - Yep.
-我... -对 接吧 - Should I...? - Yeah, grab it.
你好 这里是安...CSL热线 Hello, Comfort, CSL line.
有什么可以帮您的 How can I help you?
你好 这是一则重要信息 'Hi, this is an important message
关于您的付款保证保险政策 'regarding your Payment Protection Insurance Policy...'
挂吧 Hang up.
我以为我不能主动挂断呢 I thought I wasn't allowed to terminate the dialogue?
但这不是正常呼叫啊 It's not a dialogue, is it?
这事得想想办法了 We'll have to do something about this.
保险公司的电话比手淫的还多 There's more PPIs than wankers.
你做志愿者时间很长吗 Have you been volunteering long?
我吗 我本打算只做两周 Me? I was going to do it for two weeks...
但一做就做了5年多 five years ago.
我就是喜欢上了 I just got addicted to it.
我特别喜欢 I love it.
你呢 What about you?
我就是觉得这是件好事 Oh, I just, you know, I thought it was a really good thing to do.
我姐姐死后 我真希望我能跟人聊聊 When my sister died, I really wished I could have had someone to talk to...
你好 这里是安慰热线 有什么可以帮您的 Hello, Comfort Support Line, how can I help you?
你试过用勺子吗 Well, have you tried using a spoon?
可能会有用呢 It might work.
是的 我知道 Yeah. I know.
乔治 Oh, erm, George?
乔治 我这边有来电了 George! I've got a call!
好的 OK, yeah.
记住 不得引导 或给出意见 Remember, no leading, no counselling,
-只需要积极倾听 -好 - just active listening. - OK.
你好 这里是安慰热线 有什么可以帮您的 Hello, Comfort Support Line, can I help you?
你想跟谁聊聊吗 Erm, did you want to talk to someone?
天呐 'Oh, God.
几年前 我出了事故 A couple of years ago, there was...an incident.'
明白 Right.
事故之后 我当然很抑郁 'After the incident, I was pretty depressed, obviously,
但我还是回归正轨了 'but I did manage to get back on track
虽然那事故真的很严重 'even though it, it was quite a serious incident.'
这样啊 I see.
就像诊所的史蒂夫说的 'And erm, I mean, as Steve said, at the clinic,
这样的事故 'with that kind of incident,
不可能一下就好起来 'you're not going to bounce back over night, are you?
毕竟造成了不小的伤害 It takes its toll, but...
但我现在无法入睡 老想着事故 '..But I can't sleep now, for thinking about the incident
而且做噩梦会梦到 'and I'm having nightmares about it.
我醒来时满脑子都是 'And all I think when I wake up is,
"天呐 事故 事故 全是事故 我的天" '"God! The incident, the incident, the incident! Christ!"'
-那是什么事故呢 -我不想说 - What was the incident? - 'I'd rather not talk about it.'
好吧 可你要是不告诉我事故的性质... OK, so without revealing to me the nature of the incident...
-你不是在变魔术 -抱歉 - It's not a magic trick. - Sorry.
-你非要知道的话 是我流产了 -好的 很好 - 'It was an abortion, if you must know.' - Right, good.
-那是你自己的选择 -这我知道 - Well, erm, that was your choice. - 'I know it was!'
不 不 我是说是你自己选择告诉我的 No, no, I mean it was your choice to tell me,
-我没有逼你说 -什么 - I didn't force it out of you. - 'What?!'
刚刚进行得可真"好"啊 Well, that went well.
别担心 你做得很好 Yeah, don't worry. Really good.
不用自责 Don't beat yourself up.
至少很高兴你没说要挂电话 Just glad you didn't mention terminating the call.
跟我们以前糟糕的假期完全不同 这次很棒 'And it wasn't even like we'd had a bad holiday, it was good.'
我们去吃了些美食 酒店也很不错 'We went out for some nice meals and the hotel was nice,'
我弄到了个优惠价格 'and I'd got a good deal.'
我弄到一个优惠价格哦 'I'd got one of them deals,'
你知道那种复制剪切号码吧 'you know where you cut out and paste the numbers?'
我觉得她当时似乎挺高兴的 'And she seemed happy with it at the time, I think,
不过我觉得天气很不好 'but I think the weather was quite bad
所以经常都是坐在咖啡馆里 有点扫兴 'so there was a lot of sitting in cafes, so that doesn't help.'
是啊 No.
然后你突然意识到 'And it kind of makes you realise
彼此之间无话可说 'that you've got nothing to say to each other.
我假装说的都是发自内心的话 但其实不是 'I mean, I'm talking like it came from me, but it didn't.
我需要上厕所
我是说 我试图展开话题 'I mean, I tried to start conversations
可她总是只回答一两个字 'but she'd, they'd just be one word answers,
比如"是" 或者"不知道" 'like "Yes," Or "Dunno."
我觉得无论我要说什么 'I felt like she wasn't really interested
她都不会感兴趣 你懂我的意思吗 'in what I had to say, do you know what I mean?'
有人吗 'Hello?'
算了 我得挂了 'Anyway, I'm going to go now
因为我听见她回来了 because I've just heard her come back in,
非常感谢 你真是帮了我大忙 'but thanks very much, you've really helped me.'
好的 不客气 Good, well...
那正是我们的工作意义 That's why we're here.
与你谈话很愉快 It's nice talking to you.
我也是 再见 妈妈 是你吗 'You too, bye. Mother, is that you?'
-看来终于解脱了[排泄] -对 什么 - I bet that's a relief. - Yeah, what?
那通电话 似乎挺长的 That call, seemed like a long one.
对 确实 Yeah, it, it was.
我真希望他...快点结束 Erm, I was dying for him...to finish.
并非我对他要说的内容不感兴趣 Not that I wasn't interested in what he had to say,
只是 他说要挂电话时 我真是松了一口气 just that I was...relieved when he'd said it.
我是安迪 I'm Andy.
-乔安 你好 -你好 - Joanne, hi. - Hi.
介意我坐一会儿吗 Do you mind if I sit down for a second?
不 不 当然不介意 Er, no. No, no, course...
我知道你是新来的 I know you're quite new,
不过请不要觉得我是在施舍性地帮你 and, please, don't think I'm being patronising.
-也就是把你当做低我一等 -好的 - Patronise means to talk down to someone. - Right.
开个玩笑而已 That's a joke, by the way.
很好 好的 Oh, good, yes.
我来当志愿者已经三年了 It's just I've been a volunteer here for three years now
而且我对每个新员工都说过同样的话 and I always say the same thing to all the new recruits.
不要投入感情过深 Don't get involved.
好的 我不会的 我甚至都没在看 所以... Right, no. I wasn't going to, I'm not even looking, so...
我不是说对我投入感情 我是说来电者 I don't mean with me, I mean with the callers.
好吧 乔治说过了 那样不好 Right, yes. George has said, it's not a good idea.
对 确实不好 No, it's not.
那些人...不是你的朋友 These people...are not your friends,
不管莉兹是怎么跟你说的 in spite of what Liz might say.
她看起来确实八卦 Ah, she does seem chatty.
肯定在背后说过我的坏话了吧 Probably been bitching about me already, has she?
她有吗 Has she?
据我所知没有 Not that I know of.
随她 我不在乎 Let her. I don't care.
-我才不参与任何小圈子 -我也是 - I don't want any part of that clique. - I don't.
总之就是保持警惕 眼不见为净 Just keep your guard up and your shutters down.
还有 你的饮料该喝了 Anyway, I'll let you finish that drink.
干杯 Cheers!
祝你好运 安迪 Good luck, Andy.
谢谢 Thanks.
-再见 -再见 - Bye. - Bye.
你好 安慰热线 Hello, Comfort Support Line?
-你好 -你想... - 'Hi...' - Did you want to...?
这是一则重要信息 'This is an important message
关于您的付款保证 'regarding your Payment
-保险政策 -滚蛋 - Protection Insurance Policy...' - Piss off!
让我猜猜 又是付款保证保险 Oh, let me guess, another PPI.
肠道持续疼痛 我是这么叫的 Persistent Pain in the Intestine, I call them.
好了 我下班了 Right, I'm off.
我要去吃牛排和苹果派了 I've got a hot date with a Fray Bentos steak and ale pie.
你好 这里是CSL Ooh! Hello, CSL.
晚安 Night, night.
你好 Hello?
维多利亚在吗 'Is Victoria there?'
抱歉 不在 维多利亚今晚不在 Ah, sorry, no. Victoria's not in tonight.
你叫什么名字 'What's your name?'
恐怕我们不便透露我们的私人信息 I'm afraid we're not advised to give out our personal details.
维多利亚就说过 'Victoria did.'
可她已经不是这里的志愿者了 而我是 Well, she's no longer a volunteer here, but I am.
好吧 'Ok.'
如果你愿意的话 可以告诉我你的名字 Now, you can tell me your name, if you'd like.
我叫克洛伊 'It's...Chloe.'
你好 克洛伊 我愿意为你分忧 Hi, Chloe. I'm...here for you.
你愿意跟我聊聊吗 'Will you talk to me?'
当然 Of course.
那你... 'What...
你想聊些什么呢 'What do you want to talk about?'
我主要是负责倾听的 所以不如你来开口吧 Well, erm...I'm just here to listen, so you tell me.
我痛恨我的人生 I hate my life,
我恨我妈 我恨我继父 I hate my mum, I hate my step-dad...
尤其恨我继父 especially hate my step-dad.
我这辈子尚未有任何成就 I haven't done anything with my life.
你多大了 克洛伊 How old are you, Chloe?
-我16岁了 -这就是了嘛 - I'm 16. - Well, there you go.
你还很年轻啊 You know, you're still very young.
你还有精彩的人生在前方等着你呢 You've got your whole life ahead of you.
克洛伊 Chloe...
克洛伊 我不想对你无礼 Chloe, I don't want to be rude,
但如果你是在做我想的那事儿 but if you're doing what I think you're doing,
我就不得不请你快停下 因为 I'm going have to ask you to stop because...
什么 我胃痉挛 What? I've got stomach cramps.
那没事了 Oh, well, that's OK.
只是我们不允许 It's just that we're not allowed to...
我吃了一些药 I've taken some tablets.
什么 Sorry?
我服了一些药 I've taken tablets.
是吗... Have you...?
好吧 吃了多少 OK, erm...how many?
我不知道 I don't know, erm...
30-40片吧 30? 40?
好吧 Right.
我只是想在走之前找个人聊聊 I just wanted to talk to someone before I go.
我...我可以跟你聊 克洛伊 Yep, I, I can do that for you, er, Chloe,
而且我会一直跟你聊 and I'm certainly going to keep talking to you,
但如果你有手机 你可以打999 but if you had a mobile, you could dial 999
叫救护车 and ask for an ambulance...
不 No!
请别这么做 Please don't do that.
我不会的 克洛伊 I'm not going to do that, Chloe.
我不会的 我保证 I'm not going to do that, I promise.
我保证 我们只聊天 I promise. We'll just talk.
谢谢 Thank you.
好热 It's hot.
是啊 那... Yeah, the, erm...
窗户被封闭起来了 the windows are painted shut in here
空气完全不流通 so...er, we can't get any air in.
真遗憾 That's a shame.
克洛伊 你还好吗 Chloe? Are you all right?
你能唱歌给我听吗 Will you sing to me?
可以 我唱得不太好 但可以试试 Yeah, I'm not very good, but I'll give it a go.
你...你想听什么 What...what did you want to hear?
我喜欢《美国派》 Well, I like American Pie
但我觉得这歌有点长 but I think it might be a bit long.
你知道《闪亮》吗 Do you know Shine?
接招乐队的吗 Take That?
是啊 Yeah.
我应该会唱一些 I think I know some if it, erm...
*你* *You*
*你于我是最闪亮的星辰* *You're such a big star to me*
*你是我梦想的一切* *You're everything I want to be*
*但此刻你深陷洞穴* *But you're stuck in a hole*
*我只想救你出来* *And I want you to get out*
*我不知道前路几何* *I don't know what there is to see*
*但我知道你该离去* *But I know it's time for you to leave*
*我们一起继续前行* *We're all just pushing along*
*努力探索未来* *Trying to figure it out, out, out...*
剩下的我不会唱了 I don't really know the rest.
我唱得怎么样 How was that?
克洛伊 Chloe?
我叫安迪 顺便说一下 My name's Andy, by the way.
你好 这里是CSL Hello, CSL?
很抱歉打扰你 但我睡不着 I'm sorry to bother you, but I just couldn't sleep.
毕加索上周去世了 You see, Picasso died last week,
家里没了它 显得空荡荡的 and the house seems so empty without him.
它是我的猫 He was my cat, you see,
但却是我的全部 and he meant the world to me.
-在听吗 -在呢在呢 - Hello? - Yes, yes.
我很遗憾 I'm sorry to hear that.
不只是我 宾基也很想它 还有珀西 It's not just me, Binky misses him, and Percy.
它们都是一窝生的 They were from the same litter.
我好想念它的小猫爪在地上到处走 I just miss his little paws padding about.
它的喵叫声也好可爱 He had such a lovely meow.
它们的个性都各不相同 They all have very different personalities, you know.
毕加索非常温顺 And Picasso was such a softie, really.
虽然偶尔也会闹脾气 Although, he did have his moments.
它常常从花园里给我带回来点小礼物 He would often bring me little parcels from the garden,
一只老鼠或者地鼠 a mouse or a shrew.
它还会要求我把它抱起来 And he would demand that I pick him up,
但你绝对不能惯着它们 but you're not supposed to encourage them.
说实话 我真的是悲痛欲绝 Anyway, I'm devastated, to be honest.
真不知道要怎么继续生活下去 I just don't see how I can go on day-to-day.
没了它 我心里空洞洞的 There's such a hole without him.
真的是巨大的伤痛 It's like a terrible ache.
它只是一只猫而已 Oh, well, he's just a cat.
你说什么 I beg your pardon?
那只是只猫 It's just a cat.
听上去你还有别的猫吧 It sounds like you've got other ones, have you?
是啊 但没什么能取代毕加索 Yes...but nothing will replace Picasso!
再养一只猫就可以了 Well, another cat would.
告诉我你的名字 I want your name!
新浪微博
@小逗比_美剧派
倾情奉献
新浪微博
@小逗比_美剧派
倾情奉献
我会都选绿色的 Well, I'd put them all in the green ones,
但不要头饰 but lose the head dresses.
是啊 你不想搞成《盛大的吉普赛婚礼》那种吧 Yeah. And you don't want to go all Big Fat Gypsy Wedding, do you?
要多少钱 And how much are they?
普里马克不做吗 稍等一... Well, do Primark not do them? Oh, hang on a sec...
-我明白 -莉兹 - Oh, I see. Yes, yes... - Liz.
-稍等一下 乔治 -请挂断电话 - Just a minute, George. - Terminate that call, please.
我在跟客户打电话呢 I'm with a client.
别鬼扯 立刻挂断电话 No, you're not. Terminate the call.
很抱歉 来电者 I'm sorry, caller,
但我的上司要我挂断电话 but my supervisor's instructing me to terminate this call.
您能稍等一下吗 Would you wait just a sec?
-什么 -你不可以打私人电话 - What? - You're not allowed personal calls,
我跟你说过多少次了 How many times have I got to tell you?
-她打的是求助热线 -来讨论伴娘的衣服吗 - She called the helpline. - To talk about bridesmaids' dresses.
她非常烦恼 这是个重大决定 She's upset about it, it's a big decision.
这是完全违反规定的 This is completely against the rules
打着私人电话占线 to clog up the lines with personal calls...
滚开 乔治 我在工作呢 Oh, piss off, George! I'm working.
这里总得有人去帮助别人 Some of us are here to help people.
您好 是的 您继续 Hello. Yes, you were saying.
把电话放下 Put that phone down.
我觉得白鞋比较好 Well, I'd go for the white shoes...
宴会时他们可以穿自己的鞋子 不是吗 Oh, well, they can wear their own at the reception, cant they?
告诉她不能穿高筒靴 Well, tell her she can't wear Wellingtons.
她都45岁了 老天呐 She's 45, for goodness' sake.
你在干什么 What you doing?!
把该死的电话给我 Give me the...fucking phone!
搞什么 What?!
你来真的吗 Are you for real?
你看到了吗 瓦莱丽 Did you see that, Valerie?
那可是人身攻击 It was an assault!
神经病 Psycho!
你没事吧 瓦莱丽 Are you all right, Valerie?
他伤到了我的下巴 He hurt me chin!
总之 我已经举报他了 Anyway, he's been reported,
但他们不会采取任何措施 but they won't do anything,
面子上不好看 it's bad for the image.
他们不想让任何人知道这里的志愿者 They don't want anyone knowing the volunteers
比打电话来的人更惨 are more fucked up than the people ringing in.
你还好吗 How are you, anyway?
没事 我只是依然处于震惊中 Yeah, I was just a bit shaken.
感觉很奇怪 我听着一个人死掉 It was so weird, I actually heard someone die.
不是的 Well, you didn't.
你当时唱着接招乐队的歌 但我懂你的意思 You were singing Take That, but I know what you mean.
就是感觉很无助 You just feel so helpless.
但我觉得该像乔安说的那样 But I suppose you've got to do what Joanne said
关上心扉 不要动情 and pull the shutters down.
她肯定会那么说的对吧 She would say that, wouldn't she?
她真是冷酷无情 我叫她珍·托维尔 She's got so much ice up her fanny, I call her Jayne Torvill.
英国花样滑冰选手
那只是应付机制 It's a coping mechanism.
机器人才有所谓的机制 她就是机器人 Mechanisms are for robots and that's what she is.
我从没在女厕所里 I've never once seen her use
见她用过卫生棉条机 the tampon machine in the ladies, you know.
你好 安迪 你好 莉兹 Hi, Andy. Hi, Liz.
你好啊 恰克 Oh, hiya, Chuck.
-你感觉怎么样 -好多了 谢谢 - How are you feeling? - A lot better, thanks.
很好 抛在脑后吧 Good. Put it behind you.
不是你的错 It wasn't your fault.
我给你带了你喜欢的饮料 I got you one of those drinks you like.
-希望我没搞错 -谢谢 - I hope it's the right one. - Thanks.
看见没 彻头彻尾的婊子 See? Complete bitch.
抛在脑后 "Put it behind you"?!
她根本不在乎 She couldn't care less.
打电话来的人都想要朋友 People who ring here want a friend,
都想被告知该怎么做 they want to be told what to do.
什么都不做只会让情况更糟糕 Doing nothing makes it worse.
比如我今天早上接到一个男人的电话 Like, I had a man on this morning
他母亲把头伸进煤气炉里 whose mother had put her head in the gas oven
因为她的猫死了 because her cat had died.
-你能想象吗 -什么 - Imagine that? - What?
他哭得很伤心 可怜的家伙 He was sobbing his heart out, poor sod.
伤心欲绝 Inconsolable.
他是个二等兵 去过伊拉克 And he was a squaddie, he'd been in Iraq.
我像个朋友一样跟他聊 Now, I was able to talk to him like a mate.
我跟他说我母亲去世时的情况 I told him about when my mother died.
在乔治看来 我根本做不到的是不是 In George's world, I wouldn't have been able to do that, would I?
那猫叫什么名字 What was the cat's name?
那个自杀的女人 The woman who killed herself.
她的猫叫什么名字 What was the cat's name?
毕加索 怎么了 Picasso. Why?
没什么 失陪一下 No reason. Excuse me.
安迪没事吧 Is Andy all right?
我也不知道 乔安 跟我没关系 I don't know, Joanne. I don't get involved.
你好 安慰热线 请问您需要什么帮助 Hello, Comfort Support Line? How can I help you?
我星期二 不对 星期三见过她 I saw her on Tues, er, Tuesday, er, no, a Wednesday.
不对 我星期二 星期二见过她 No, I saw her on Tuesday, saw her on Tuesday,
她朝我走来 and she came up to me
她朝我走来跟我说 你好呀 and she actually came up to me and said, "Hiya."
但不是那种普通的问好 But it wasn't 'hiya' like, just like, "Uh, hiya. Hi there."
是那种...兴高采烈那种 It was 'hiya' like, like, "Hiya!".
又有点甜美 开心的那种你好啊 Like, beautiful, like lyrical, "Hi, hiya!" "Hiya!"
所以不是那种普通的 碍于情面被迫打招呼 So it wasn't just like a, "Oh, here he is. Oh, hiya, hiya.
干巴巴的"你好" "Um, hiya."
是那种开心的 "你好呀" It was like 'hiya' like, "H, hiya! Hiya!"'
很好很好 那你说了什么 Good, good and, er, what did you say?
我什么也没说 我朝她吐了口唾沫 Well, I didn't say anything, I spat on her.'
-安迪 还好吗 -好啊 - Andy. Everything all right? - Yeah, yeah.
我就是想跟你说说我们昨天聊的事情 Well, I just wanted to say what we talked about yesterday,
都没事了 不会有什么影响 it's totally fine, there won't be any repercussions.
谢谢 乔治 Thanks, George.
在这个像高压锅一样的环境里 You know, this is a pressure cooker environment.
我们偶尔都会崩溃一下子 所以别纠结这事了 We've all snapped at certain points, so don't dwell on it.
说到这个 我还得去跟负责处理 Speaking of which, I've got to go and talk to the trustees
我和莉兹之间矛盾的理事聊聊 about, erm...recent events involving me and Liz,
我想你能不能帮帮我 so I wondered if you could, er, do me a favour,
带迈克入职一下 迈克 这是安迪 take Michael through his induction? Michael, this is Andy.
你在接第一通电话时 他会在一旁指导 He's going to sit in on your first call.
很高兴认识你 Pleased to meet you.
-嗨 -你好 - Hi. - Hiya.
迈克是从绿林区转过来的 Michael has been transferred from the Wood Green office,
所以基本规则他都明白 稍后见啦 so he knows the basics. I'll see you later.
你还好吗 你可以挤进来吗 Oh, are you all right there? Can you squeeze in?
我觉得可以 I think so.
如果你需要上厕所 最好趁现在没电话赶紧去 If you need to use the loo, I'd go now before you get settled in,
可别待会儿尿急又走不开 cos er you don't want to get caught short.
不用了 谢谢 I'm all right, thanks.
-可能会很令人苦恼 -尤其是要大便时 - It can be quite harrowing... - Especially if it's a number two.
不 我是指某些来电很令人苦恼 No, I mean, some of the phone calls.
对哦 没错 但我们什么都不用说 对吧 Oh, right. Yeah, yeah. But we don't say nothing, do we?
也不是什么都不说 Yeah, well, not nothing,
但很重要的一点 就是不要过于投入到其中 er, but it is important not to get too involved.
你不会希望自己的感情影响到正事的 You don't want your own emotions to get in the way.
好了 来吧 你来接 All right, yeah. Go ahead, yeah.
你好 这里是安慰热线 Hello, Comfort and Support Line?
你想聊聊吗 Do you want to talk?
我有点想 I think so.
你叫什么名字 'What's your name?'
我叫迈克 Er, Michael.
能告诉我你的名字吗 你也不是非得说 Do you want to tell me your name? You don't have to.
我叫克洛伊 'It's Chloe.'
你好 克洛伊 请问你有什么心事 Hi, Chloe. What's on your mind today?
只是 我痛恨我的人生 'Oh, just, I hate my life.
我恨我妈 我恨我继父 'I hate my mum, I hate my step-dad...
尤其恨我继父 'especially hate my step-dad.'
稍等一下 克洛伊 Just one second, Chloe.
-是我做的不对吗 -不不 你继续 继续 - Did I do it wrong? - No, no, carry on, carry on.
抱歉 你有这种感觉多久了 Er, sorry, erm, how long have you felt like this?
太久了 'Too long now.
我 我不想活了 'I don't...I don't want to carry on.'
改变自己的人生 永远都为时不晚 Well, it's never too late to change your life around.
或许吧 'Huh, it might be.
我服了一些药 'I've taken some tablets.'
什么 你服药了 What? You've taken some tablets?
服了多少啊 克洛伊 How many, Chloe?
大概30-40片吧 'Er, 30? 40?'
好的 你现在必须保持冷静 Right, well, the thing to do is stay calm.
-你给我听着 你个小贱人 -安迪 - Now, you listen to me, you fucking little bitch. - 'Andy?!'
我不知道你通过打这些热线帮助电话 I don't know what sick, twisted thrills you get
能获得什么变态的快感 但必须到此为止了 from ringing these helplines but it stops now.
-你听到了吗 立刻 -但我刚刚服药了 - Do you hear me? Now! - 'But I've taken some tablets.'
-很好 -安迪 - Good! - 'Andy?!'
你知道你做了什么吗 Do you have any idea what you've done?
你造成了多大的危害吗 The damage you've caused?
你在说什么呢 'What are you talking about?
我只是想让你唱歌给我听而已 'I just wanted you to sing to me!'
滚蛋吧 Oh, fuck off!
我们在绿林区可不是这种服务态度 Well, that is not how we do it in Wood Green.
你好 这里是CSL热线 Hello, CSL Helpline...
你们也都了解我这人 Well, you all know me,
我不擅长发表长篇大论 I'm not one for making speeches.
我更多的是个倾听者 I'm more of a listener.
我也不喜欢离别 And I don't like saying goodbye either,
尤其是相处了这么多年 especially after all these years.
我们这个办公室 大家有过欢乐 也闹过矛盾 Erm, we've had our ups and downs in this office,
但我觉得我一直是个公平正直的人 but I like to think I was always fair.
但我们无法忽视上层的权力 But we can't ignore the powers that be
和他们给出的建议 and the recommendations that they've made.
所以很令人痛心 莉兹只能走人了 So it's with great sadness that we have to see Liz go.
不知道你想不想说几句临别感言 莉兹 I don't know if you want to say a few words, Liz?
大家也都知道 我并不想走 Well, as you all know, I don't want to go,
但我被 该怎么说呢 but I've been er, shall we say,
被礼貌地要求另谋高就 politely encouraged to move on.
我会想念 你们当中的一些人 I shall miss...some of you...
你们知道是谁的 you know who you are.
我也会很怀念帮助他人 And I shall miss helping people,
因为我一辈子都是在干这事 because that's all I ever did.
如果那不是你们在此注定的追求 And if that's not what you're meant to do here,
那我很遗憾 then I'm sorry.
总之 我带了一瓶酒过来 Anyway, I've bought a bottle of Cava.
我请大家喝点临别酒吧 Have a little drink on me.
大家都干杯吧 Cheers, everybody.
可别忘了我们的工作职责 Let's not forget why we're all here.
还有很多人今晚需要我们的帮助呢 There's lots of people out there that need us tonight
稍微理智一点 别太疯狂 so just sensible, please, don't go mad.
能帮我开一下酒瓶吗 Would you open that for us?
我知道你不会给我打电话的 但万一你想 I know you won't, but if you ever feel like ringing me,
请拨打这个号码 this is me number.
谢谢 莉兹 我也把我的号码给你 Oh, thanks, Liz. I'll have to give you mine.
不用了 安迪 Oh, that's all right, Andy.
我知道在哪儿找到你 I know where you are.
谢谢 瓦莱丽 你真贴心 Oh, thank you, Valerie. Oh, that's kind.
您好 这里是安慰热线 Hello, Comfort Support Line.
请问有什么能帮到您的 How can I help you?
好的 我帮您转接过去 Oh, yes, I'll just put you through.
安迪 Andy!
-是找你的 -好的 谢谢 莉兹 - It's for you. - Oh, right, thanks, Liz.
喂 Hello?
我服了一些药 'I've taken some tablets.'
你到底想怎么样 克洛伊 What do you want, Chloe?
我想说声抱歉 我不是有意惹怒你的 'I just wanted to say sorry. I didn't mean to upset you.'
你没有惹怒我 You haven't upset me.
我为你感到可悲 你需要帮助 I feel sorry for you. You need help.
所以我才拨打了帮助热线啊 'That's why I'm ringing a helpline.'
不 你只是需要别人的关注 我是不会满足你的 No, you just want attention and I'm not giving it to you.
听好了 你再敢打这电话 我就查到你的住址 Look, you ring this number again and I will track you down
让你永远闭嘴 and shut your stupid whining mouth up for good!
请问这里是安慰热线吗 'Is this the Comfort Support Line?'
是的 请问有什么能帮到您的 Yes. How can I help you?
我 我还是先挂了吧 谢谢 'I'll, I'll leave it for now, thank you.'
-*你于我是最闪亮的星辰* -住嘴 - * You, you're such a big star to me...* - Stop it.
*你是我梦想的一切* * You're everything I want to be... * '
-住嘴 克洛伊 -*但此刻你深陷...* - Stop it, Chloe. - * But you're just stuck... * '
行啊 我这就把你转接给我同事莉兹 Right, I'm going to put you onto my colleague Liz.
不 我不想跟其他任何人说话 我只想跟你说话 'No! I won't speak to anyone else, I only want to speak to you.'
听着 克洛伊 Listen, Chloe...
我需要你知道一些事 I need you to understand something.
因为你的行为 一位老太太去世了 Because of your actions, an old lady died.
那可是很严重的事 Now, that's very serious.
警方都可能会调查的 The police could get involved.
你明白吗 Do you see?
因为你的所为 直接导致了某人的自杀 Someone took their own life directly because of what you did.
我可不这么觉得 安迪 'I don't think so, Andy.
我觉得那是你的所为造成的 'I think that's because of what YOU did.'
什么 What?
你当时说"那只是只猫而已" 不是吗 'You said, "It's just a cat," Didn't you?
叫她重新再养一只 'Told her to get another one.
或许我才该去告诉警方呢 'Maybe I should talk to the police?
告诉他们事实真相 'Tell them what actually happened.'
你跟谁说了这事 Who told you that?
他们是在办派对吗 'Are they having a party?
我或许也会过来哦 'I might come along.
我知道你在哪儿 'I know where you are.'
这里是CSL热线 CSL?
你好 克洛伊 Hello, Chloe.
什么 Sorry?
你在这儿干什么 'What are you doing here?'
我忘了拿包 I forgot my bag.
是你吗 安迪 Is that you, Andy?
是啊 我在乔治的办公室里 'Yeah. I'm in George's office.'
为什么 Why?
克洛伊知道那位养猫老太太自杀的事 'Chloe knew about the cat lady committing suicide.
她还知道我们今晚办派对的事 'She knew we were having a party tonight.
她肯定是这里的工作人员 'It had to be someone who works here.
然后你就"恰巧"出现了 'Oh, and then you turn up!'
是啊 因为我忘了拿包 谁是克洛伊 Yeah, cos I forgot my bag. Who's Chloe?
别担心 乔安 我已经列好了时间点 'Don't worry, Joanne. I've got the time codes here.
我会找到你以克洛伊的身份给我打电话的监控录像 'I'm going to find the footage of you calling me as Chloe
然后我就报警 'and then I'm ringing the police.'
安迪 我不知道你在说些什么 Andy, I don't know what - you're talking about...
什么时间点 你在胡说些什么呢 What time codes? What are you talking about?
就是 那个 'It's just that, you know,
如果我失去了农场 那就完了 'if-if I lose the farm then, that-that's it.
-什么都没了 -我明白了 - 'It's, it's all gone.' - Mm, I see.
而且那个... You know and...'
现在能给奶牛取的名字已经不多了 'There's not many names you can give to cows these days
大多数都听上去傻里傻气的 without sounding like an idiot.
我猜猜 又是保险公司打来的吗 Oh, let me guess. Another PPI?
肠道持续疼痛 我是这么叫的 Persistent Pain in the Intestine, I call them.
好了 我下班了 Right, I'm off.
我要去吃牛排和苹果派了 I've got a hot date with a Frey Bentos steak and ale pie.
你想聊些什么 What do you want to talk about?
我主要是负责倾听的 所以不如你来开口吧 Erm, I'm just here to listen, so you tell me.'
我痛恨我的人生 I hate my life,
我恨我妈 我恨我继父 I hate my mum, I hate my step-dad...
尤其恨我继父 especially hate my step-dad.
我这辈子尚未有任何成就 I haven't done anything with my life.
你多大了 克洛伊 'How old are you, Chloe?'
我16岁了 I'm 16.
安迪 这是格伦 Right, Andy, this is Glen.
他会取代莉兹 He's replacing Liz.
-嗨 -你好吗 Hi. - All right?
你就坐在这儿吧 Er, you just get yourself sat down here
我等一下就带你做入职介绍 and I'll do your induction in a minute.
-他还没来吗 -没有 - Is he not in yet? - No.
-你觉得我们该怎么做 -我打算报警了 - What do you think we should do? - I'm going to call the police.
-真的吗 -是啊 - Really? - Yes!
你也看到那些监控录像了 好多年前就开始了 You saw those clips. They go back years.
这不是什么无聊的恶作剧来电 那家伙疯了 This isn't just nuisance phone calls. The guy is insane.
我昨晚跟维多利亚谈过了 我跟她说都是他干的 I spoke to Victoria last night. I told her it was all him.
她觉得难以置信 她还在服药呢 She couldn't believe it. She's still on medication.
-就是啊 他必须被阻止 -好的 - Well, exactly. He's got to be stopped. - OK.
一会儿就来 Won't be a minute.
您好 这里是安慰热线 Hello, Comfort Support Line,
请问有什么能帮到您的 can I help you?
你好 安迪 是我 'Hello, Andy. It's me.'
你好 Hello.
我觉得我有段时间内无法再跟你打电话了 'I don't think I'm going to be able to speak to you for a while.'
是啊 恐怕是不能了 No, I don't think you are.
我想谢谢你一直以来的倾听 'I just wanted to say thank you for listening.
27年来 我一直在倾听别人的问题 '27 years I've listened to other people's problems.
我只想有个人能来倾听我的问题 'I just wanted someone to listen to me.'
警察可以倾听你的 因为我这就要报警了 Well, the police can listen to you, cos I'm going to call them.
再见了 乔治 Goodbye, George.
我又做了最后一件调皮的事 'I have done one last naughty thing.'
是什么 And what's that?
你知道那个因为猫咪死掉而自杀的老妇人吧 'You know the lady who killed herself because her cat died?'
是的 Yeah.
我跟她儿子透露了你的工作地点 'I told her son where you worked.'
-安迪 -什么 - Andy! - Yeah?
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